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Should Your Small Business Run a Boxing Day Promotion?

Should Your Business Run a Boxing Day Promotion?

Black Friday and Cyber Monday recently passed and Boxing Day is coming up.  Did you buy something on Black Friday?  If so, what was it that lead you to make a purchase?  Perhaps you had signed up to a newsletter list and received their special offer right to your inbox. Perhaps you were waiting for a sale on a specific product, and did a Google search to find the best sale.

Should Your Small Business Run a Boxing Day Promotion?

I will admit that I made two purchases, one on Black Friday and one on Cyber Monday. On Black Friday I purchased a pair of much needed winter boots.  How did I find the best deal? I subscribed to several store websites earlier that week, then I received all the deals directly via email. Then on Cyber Monday, I monitored deals from one of my favourite websites www.well.ca and www.indigo.ca and made purchases for Christmas presents for my family (I can’t mention them here, because they’ll read this!).

Whatever method you used, as a business owner, it’s important to reflect upon your own consumer habits.  Can your habits be translated to your business?

What Type of Products/Services Sell Best on Black Friday/Cyber Monday/Boxing Day

After reviewing a list of the best Black Friday deals of Amazon.com, the top items all seem to come in under $100, or at least with multiple options of pricing, with the lowest being under $100.  Take for example the Instant Pot.  This has been and continues to be one of the best sellers on Amazon.  They have options of:

  • Under $70
  • Under $100
  • Under $150
  • Over $200

I feel that items under $100 make for perfect gifts, while over $100 would be someone buying for themselves that has done their research about the features they need.

If your products are over $200 or the pride of your business is amazing customer service rather than low prices, you may need a different marketing plan…

Promoting and UnFriday / UnCyber / UnBoxing Day Sale

I work with businesses in a variety of industries and I do not believe in a one-size-fits-all solution. One client sells stand up paddle boards and accessories. His products range from $500-$4000 and his audience is narrow in that they have to be interested in water sports, or looking to upgrade to a better board. For him, we tried a few Black Friday promotions, but ultimately weren’t getting any calls. He prides his business on exceptional knowledge and customer service. We felt that this sale day just didn’t fit with the vision of his business.

So we posted an UnFriday / UnCyber promotion to social media.  Connecting with followers and sending the message that Maui North isn’t about pushing tons of products at cheap prices, but about building a relationship with its customers. The process of picking the perfect board is hard to do by yourself.  But when you contact Maui North they’ll take care of you personally to find the best one for you. We encouraged them to unplug, and enjoy family time.  While letting them know that we’d still love to help them when they are looking.

Our strategy did a complete 180, and we actually found better results by being honest to the brand and vision.  Just because they didn’t’ make a sale on that day, we may have made a connection so that when that person is looking for SUP, they trust us enough to call us.

Be True to Yourself

I find myself always repeating that message, be true to yourself as an entrepreneur in business and great things can happen!  I finally listened to my own advice and did a complete rebrand of Rosewood VA. The new branding better reflects my personality, and I think it looks great!

Don’t forget to join the conversation online on Facebook, Twitter, and LinkedIn. And sign up for our monthly news for even more tips.

Until next time,

Deanna

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What to Consider with Online Booking Platforms for Your Website

online booking tools for your website

Many of my clients operate businesses based on appointment booking.  From automotive garages, massage therapists, hair salons to bookkeepers and more, online booking can have a great impact on traffic to your business.

Make Online Booking Easy for Regular Customers

Online booking makes it easier for your customers to book appointments with you. Regular customers can book, change, cancel or reschedule their appointment, all without picking up the phone. Not only is this easier for them, but it saves you time avoiding those 3-5 phone calls.

Encourage New Clients to Book

Online booking can also be a great tool for new customers looking to try your services. Maybe you’re interested in applying an introductory booking offer? Again, they don’t have to pick up the phone to see your availability and make their own appointment.  Presently it seems most people prefer to not speak on the phone. However, you will find that if they have questions about your services, they may book an appointment online and follow up with a quick phone call.

Features to Consider When Choosing an Online Booking Platform

There are many features to consider when choosing an online booking platform. These features will be specific to your business, your needs and what you consider to be so important you can’t live without it. The goal of this plugin is to make booking as simple as possible for your customers and for your business. There is a solution out there for everyone.

Keep in Mind:

  • Number of services offered
  • Number of staff members
  • Availability: Consistent hours daily/weekly or always changing?

Questions to Ask Yourself:

  • Do you need clean-up/set-up time in between Appointments?
  • How far in advance can people book/cancel appointments?
  • Do you want text message & email reminders?
  • Do you want a customer portal where customers can view/edit their upcoming appointments?
  • Would you like this to also serve as a CRM tool?
  • Do you want to accept payments online at time of booking?
  • Would you like it to connect with your current invoicing system?
  • Do you need to be able to keep customer records and be able to share them with the customer?

If you’re thinking of implementing a new online booking system, it’s important to first sit down and find out your exact business needs.  Like buying a house, make your wish list and then start looking for solutions that fit. If this task seems daunting, give us a call and let’s figure it out together.

Don’t forget to join the conversation online on Facebook, Twitter, and LinkedIn. And sign up for our monthly news for even more tips.

Until next time,

Deanna

 

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Boosting Facebook Ads

Boosting Facebook ads may seem daunting at first.  But, like everything, there are guidelines to follow on what you should promote, when and how.  Boosting Facebook ads can be a very useful and inexpensive tool for social media marketing.

Boosting Facebook Ads

Advertising on Facebook is the easiest way to start advertising on social media.  You must have administrator privilegdes for the specific page.  As a page admin you can view insights of your posts to see how they’re doing organically.  You can even view the post’s reach, interactions and impressions.

When Should You Boost a Facebook Ad?

You can technically boost ANY Facebook post originally published by your page.  However, to get the best return on your investment, I recommend you boost when the post:

  • Is visually appealing
  • Accurately represents your business
  • Is already performing well organically

How Much Should You Spend on Boosting Facebook Ads?

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